International Journal of Industrial Engineering and Management

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Vol. 6 No. 1 (2015)
Original Research Article

A Model for Analyzing and Measuring the Performance of Industrial Enterprises

Miloš Tomić
University of Novi Sad, Faculty of Technical Sciences
Bio
Zdravko Tešić
University of Novi Sad, Faculty of Technical Sciences
Bio
Bogdan Kuzmanović
University of Novi Sad, Faculty of Technical Sciences
Bio
Ivana Tomić
University of Novi Sad, Faculty of Technical Sciences
Bio

Published 2015-03-30

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Keywords

  • analytic hierarchy process software,
  • firm performance,
  • key indicators measurement

How to Cite

Tomić, M., Tešić, Z., Kuzmanović, B., & Tomić, I. (2015). A Model for Analyzing and Measuring the Performance of Industrial Enterprises. International Journal of Industrial Engineering and Management, 6(1), 21–28. https://doi.org/10.24867/IJIEM-2015-1-104

Abstract

This research has attempted to use tool for action plan selection (TAPS) software, analytic hierarchy process (AHP) software and to use new developed software for defining performance indicators and how it could be used by managers to construct a performance measurement system. In this research, we used a process model of the organization, suitable for displaying a combination of input, process and output measures. Besides, new software for data collection, analysis and visualization of key performance indicators and their impact on the performance of the firm performance is developed. The empirical part of study is based on thirty interviews from ten case manufacturing and service organizations.

 

Article history: Received (25.09.2014); Revised (12.01.2015); Accepted (02.03.2015)  

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