Published 2016-09-30
abstract views: 36 // FULL TEXT ARTICLE (PDF): 0
Keywords
- business process,
- maintenance,
- model,
- performance indicators
How to Cite
Copyright (c) 2023 International Journal of Industrial Engineering and Management
This work is licensed under a Creative Commons Attribution 4.0 International License.
Abstract
For the river port, the equipment maintenance is very important process because it directly influencesthe operational efficiency. Efficient equipment maintenance process demands accurate equipment data collection, clearly defined tasks, work order management, inventory control and reporting. This paper shows how equipment data can be collected and the analysis and reengineering of the equipment maintenance process. The result is the reengineered equipment maintenance process which is presented in the form of the process model with defined key performance indicators. This model and performance indicators can then serve as a basis for the integration of the maintenance process with other port processes and into the port management information system.
Article history: Received (16.04.2015); Revised (02.09.2015); Accepted (24.02.2016)