Crowdsourced Delivery Systems Companies Experiences and Application Possibilities

Abstract

Fast and successful delivery for companies that provide delivery services is the core of the business and is of great importance for competitiveness in the market. In urban areas, various factors make it difficult to deliver shipments to users, so companies often experiment with technical and organizational improvements to mitigate or eliminate the effects of these factors. Crowdsourced delivery has emerged as one of the solutions. This paper will present the experiences of companies dealing with this type of delivery, as well as point out the possibilities of applying this delivery in the territory of Serbia.