ÁVILA, Liliana; TEIXEIRA, Leonor; ALMEIDA, Pedro. A Methodological Approach to Dematerialization of Business Processes Using Open-Source Technology. International Journal of Industrial Engineering and Management, [S. l.], v. 9, n. 3, p. 121–128, 2018. DOI: 10.24867/IJIEM-2018-3-121. Disponível em: https://sp.ftn.uns.ac.rs/index.php/ijiem/article/view/147. Acesso em: 28 jun. 2026.