GROZDIĆ, Vanja; DEMKO-RIHTER, Jelena; BENKOVIĆ, Slađana. Lean Management in the Banking Industry: A Case Study. International Journal of Industrial Engineering and Management, [S. l.], v. 14, n. 4, p. 336–348, 2023. DOI: 10.24867/IJIEM-2023-4-343. Disponível em: https://sp.ftn.uns.ac.rs/index.php/ijiem/article/view/1179. Acesso em: 6 may. 2026.